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May 20, 2002
For Information Contact: Ted Apostol
(602) 707-0050
Impact of Terrorism Continuesto Shape Arizona Family Life
PHOENIX - The terrorist attacks of September 11, 2001 continue to have
far-reaching impact on Arizonans, particularly in the amount of time spent
with family and increased respect toward military personnel, firefighters
and police. A just-released study of 407 Arizona adults by WestGroup Research
of Phoenix showed that 24% of all respondents said the amount of time
they spend with their families has increased.
In addition, three out of five Arizonans (59%) said they have increased
respect for firefighters. About half of all Arizona respondents said their
respect has increased for military personnel, police officers, airline
pilots, and flight attendants.
WestGroup's WestTrack omnibus study for April showed the majority of
respondents (58%) said the terrorism against the United States had changed
their families. The middle age group (30 to 49) has been affected most
- 68% said it had changed them. Among those changed, 49% mentioned negative
changes and 41% mentioned positive changes. (Positive changes were most
pronounced among people who earn less than $25,000 a year -- 63%.)
The impact was more pronounced as income increased - only 44% of those
earning less than $25,000 thought their family had changed, compared to
69% of those earning more than $75,000.
On the positive side, many Arizonans reported changes for the better.
They feel they are now more aware of the world and people around them
(17%). Some feel more patriotic, more friendly, closer to their family,
and generally more appreciative.
Conversely, some reported negative changes. About one out of eight (13%)
said they don't like to fly any more. Nearly as many said they are more
cautious now (12%). Some reported lost jobs or lost business (9%). This
economic impact may have hit younger families harder - of the respondents
under the age of 30 who said they had experienced changes, 27% said the
result was lost jobs.
Another change has been lost sleep. Some 12% of all respondents said
they now have more trouble sleeping. Those most affected were respondents
with their main household income source from "blue collar" jobs
(23%).
Would you say Nine Eleven has changed you and your family in any way?
In what way has Nine Eleven changed you and your family?


Since Nine Eleven would you say your respect has increased, stayed
the same, or decreased for

Review Answers Article
Research ResultsBackground Information
Each month WestGroup Research conducts WestTrack,
an omnibus poll, with Arizona residents. The following findings are a
portion of the results of the non-proprietary questions posed in the January
phase of the WestTrack polling (to residents of metro Phoenix). The research
was designed by WestGroup analysts and
conducted by WestGroup interviewers at the state-of-the-art
phone bank in the firms Phoenix offices. The research was conducted
from January 5th through January 25th.
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